Advancing Digital Social Equity Through the Application of Innovative Digital Literacy Programs: A Review on Bridging the Digital Divide in Two Selected Urban Environments

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2010
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Bryn Mawr College. Department of Growth and Structure of Cities
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eng
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Open Access
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Abstract
As more services and business migrates to the Internet, individuals who lack the ability to effectively and efficiently use computers and the Internet are at an increasingly greater risk for missing out on new opportunities that are available only to those who are online. Historical models for remediating those who are digitally excluded have made progress towards digital inclusion but much work remains. This paper surveys the state of digital literacy programs and identifies and analyzes specific population groups that are less digitally empowered. It then examines three digital literacy organizations including the Hong Kong Internet Service Providers Association, the Hong Kong Internet Professional Association, and Net Literacy that seek to engage these traditionally digitally excluded populations. From these findings, this paper makes recommendations on how best to advance digital literacy and digital inclusion going forward.
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